1. Who I Am

Martel’s Art is an independent art business operated by Harry Martel in England, United Kingdom.

If you have any questions about this Privacy Policy or your personal data, you can contact me at:

Email: martelsart@outlook.com

2. Information I Collect

I may collect the following personal information when you use my website or services:

Information You Provide Directly

• Your name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Payment-related information

• Details relating to artwork commissions or enquiries

• Newsletter subscription preferences

Information Collected Automatically

When you browse my website, certain information may be collected automatically through Squarespace analytics or similar technologies, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the site

• Referral information

This information helps me improve my website and customer experience.

3. How I Use Your Information

I use your information to:

• Process and fulfil orders

• Deliver purchased artwork

• Communicate regarding commissions or enquiries

• Send order confirmations and shipping updates

• Provide customer support

• Send newsletters and marketing emails where you have opted in

• Improve website functionality and performance

• Comply with legal and financial obligations

I only process your information where I have a lawful basis to do so under UK GDPR.

4. Payments

Payments made through my website are processed securely by trusted third-party payment providers, including:

• Squarespace Payments

• PayPal

Depending on your selected payment method, services such as Apple Pay, Google Pay, Klarna, Clearpay, Visa, Mastercard, American Express, and others may also process payment information securely through those providers.

I do not store or have direct access to your full payment card details.

I encourage you to review the privacy policies of these payment providers separately.

5. Shipping & Delivery Information

To fulfil artwork orders, I may share necessary delivery information with postal and courier services, including Royal Mail or other shipping providers where applicable.

This may include:

• Your name

• Shipping address

• Contact details required for delivery updates

Original artworks and commissions may be shipped using tracked and signed delivery services for security and insurance purposes.

6. Email Marketing & Newsletters

If you choose to subscribe to my newsletter, I may send you:

• Studio updates

• New collection announcements

• Artwork releases

• Promotions or news related to Martel’s Art

Marketing emails will only be sent where you have actively opted in.

You can unsubscribe at any time by:

• clicking the unsubscribe link in emails, or

• contacting me directly at martelsart@outlook.com or on Instagram

Newsletter services may be managed through providers such as Mailchimp or Squarespace Email Campaigns.

7. Cookies & Analytics

My website may use cookies and similar technologies to:

• ensure website functionality,

• understand website traffic and visitor behaviour,

• improve user experience.

I currently use Squarespace analytics and standard website functionality cookies.

You can manage or disable cookies through your browser settings.

8. International Visitors

As I offer international shipping, your information may be processed or transferred outside the United Kingdom where necessary for payment processing, email services, or delivery fulfilment.

Where applicable, I take reasonable steps to ensure appropriate safeguards are in place.

9. Data Retention

I retain personal information only for as long as necessary to:

• fulfil orders,

• comply with legal, accounting, or tax obligations,

• resolve disputes,

• maintain business records.

10. Your Rights

Under UK data protection law, you may have rights including:

• the right to access your personal data,

• the right to correct inaccurate data,

• the right to request deletion of your data,

• the right to object to certain processing,

• the right to withdraw consent for marketing communications.

To exercise any of these rights, please contact:
martelsart@outlook.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

UK ICO

Information Commissioner’s Office (ICO)

11. Children’s Privacy

My website and services are not specifically directed toward children, and I do not knowingly collect personal information from children under the age of 13.

12. Changes to This Policy

I may update this Privacy Policy occasionally to reflect changes to our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised “Last updated” date.